FAQs FOR BUSINESS

Here are some common questions we're asked.

If you can't find the answer your looking for, contact us!

 

Placing an Order:

  • How do I place my first order?
    • Easy! First, click on the FOR BUSINESS tab, that will bring you to our Bulk Pricing options. As your quantity increases, so does your savings.
    • Once you've found a product you want to order, click the "Upload Your Photos" button and customize your product. Follow the directions on the product page and if you get stuck, contact us! 
      • Our live chat is available Monday - Friday 9am-5pm EST
      • Or email us at contact@acrylipics.com
  • How do I use my desktop computer to order photos that are on my phone?
    • If you have your desired photos on your phone, you can always place your order directly from your phone. Our website is set up to be easy to navigate on your mobile device as well. 
    • However, if you want to place your order on your desktop, you'll first need to transfer your photos that are on your mobile device onto your computer which you can do one of two ways...
      • The easiest way would be to email the photos to yourself. Then open the email on your desktop computer and download the photos from your email.
      • Or you can plug your phone into your computer and transfer the photos that way. Depending on the phone that you have, this process may vary.
  • What image file works best for your digital printing?
    • We recommend uploading high resolution files (at least 1MB in size or 300 DPI). We accept most digital files, but we recommend uploading either a .PNG, .JPG, or .TIFF file for the best results.
  • How can I be sure your printers will print the correct colors for my design / logo? 
    • Our color profiles are industry standard, however, there can be some variations depending on the file of your image and the design. To ensure a more accurate color match, contact us and our design department will work with you directly. 

Shipping & Tracking:

  • How do I check the status of my order?
    • Please note that it takes us at least 2-3 business days to create a custom order. HOWEVER, for large bulk orders, it could take us several weeks. Please contact us for a more accurate turnaround time for your specific order.
    • Once your order has been shipped, we will send you an email with a shipping tracking number so you can follow your package until it arrives to its destination. 
    • If you would like to check the status of your order, please contact us directly and we'll be happy to assist you!
      • Live chat with us Monday - Friday from 9am-5pm EST
      • Or send us an email to contact@acrylipics.com
  • How do I change the shipping address if I have already placed my order?
    • If you need to change anything about your order after it has already been placed, please contact us immediately. 
    • Live chat with us Monday - Friday from 9am-5pm EST
    • Or send us an email to contact@acrylipics.com
  • Can I ship to two different addresses?
    • Each order must ship to one address. We are unable to split up an order and ship to two different locations. If you would like to ship to two different locations, please place two separate orders for the respective addresses. 
Based on 6588 reviews
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(115)
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(46)
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No Notes

Acrylipics really took the feedback we gave them and pivoted. These past two months the books have been stunning!

TOG legacy Locations

TOG is my Roman Empire and my husband surprised me with this gorgeous set for our anniversary, along with the ACOTAR, and Cresent City sets! All 3 sets are beyond amazing, and beautiful! Will continue buying from here!

August Subscription Box

I got my first August Subscription Box today and the book was gorgeous! Had to put it with my other special editions from this month! The details were phenomenal. ❤️

Books Are Beautiful

The books arrived well-packaged and look even better in my hands than in the pictures. Eye catching with gorgeous sprayed edges. They look beautiful on my shelf.

OMG I am in LOVE with this book. I’m so happy they partnered with A.Perez

Beautiful!

Loved that the July sub box was smaller and the book was bigger! I am not familiar with the book or author, but the book itself was gorgeous! Would love if it was more popular books in the future. Keep up the great work!

From Blood and Ash set

I love this set. It was well packed and it arrived earlier than expected.

Throne of Glass Special Edition Box Set - OPTION 2

Most beautiful set of books that I own! The quality of the dust jackets and the intricate detail of the sprayed edges far exceeded my expectations! I would 100% order from AcryliPics again, these books are worth the money!

Stunning

The most beautiful books for a beautiful series. They are more beautiful than the pictures online and came pretty fast! I’ve been so happy with all books I’ve purchased from Acrylipics.

Stunning

Magic. The packaging and books were/ are pure magic. I jumped with joy upon receiving them and cried tears of happiness when opening the beautifully packaged series. I show these books off to all of my friends and cannot wait to save up and order the TOG and CC series as well.

MEGA SALE: Rainbow ACOTAR Special Edition Book Box Set - Bundle #2 (Includes 46 Overlays) - SHIPS BY THE END OF SEPTEMBER

Beautiful!

I was so excited to finally buy this edition! So beautiful and I’m obsessed with it!

ACOTAR Rainbow Edition with overlays

Great packaging! Books are super beautiful and love the overlays! Only wish the overlay packet came with specific page numbers to put them verses only the chapter. Hoping and would love for more overlays for the rest of the books! Overall super happy.

Bautiful!

I love the art in these books! Really makes me feel like I’m looking at Velaris! They look AMAZING on my shelf. Well done!

The books from this company are stunning and look perfect on my bookshelf. I have a long TBR list but I look forward to reading this book.

July Book Only Box

Book was stunning! I did not get June's box but from the reviews I was unsure and decided to try July's box and I'm glad I did! You made a good choice switching printers. I had never heard of the book but I read about it and it looks good, I'm excited read it!

Gorgeous

I already owned the Throne of Glass series from acrylipics and wanted to have the entire Massverse on my shelves. These sets are a beautiful addition to my collection and I’ve received a ton of compliments!

Fourth Wing/Iron Flame

I added Fourth Wing and Iron Flame to my bookshelf. They are beautifully done. Now awaiting Onyx Storm. They were delivered before they estimated, so fast delivery. Beautifully packaged.

Beautiful! Mostly Happy With the Product

Let me start off by saying that these books are STUNNING. The painted edges of the books are absolutely gorgeous and the covers are beautiful. My books arrived quickly and in mostly good condition. The reason I am giving it four stars instead of five is because there were some minor damages to the books. The ACOTAR book had a small dent on the front of the book and dust jacket, and the ACOWAR dust jacket came slightly bent and the back of the image was much darker than I expected. While these are minor and overall not that big of a deal, given how expensive these books are I would hope they'd come in almost perfect condition. I reached out about replacing these books and my request was denied due to the disclaimer on the product page. That being said, I am still overall very happy with my purchase and would recommend!

AMAZING DAHLING!!

As much as I love books, if they have beautiful artwork, they are keepsakes and stay in my library forever. This Caraval Series set of three, by Stephanie Garber, Special Edition were bought for my 14 year old granddaughter who is collecting these gorgeous books to build a library. She loves the stories, and is an avid reader, but she specifically asks for these brilliant colored books with the beautiful artwork on the page edges, for gifts. I was as excited as she was when she opened the box. The box itself was beautiful!! But the addition of the 3 beautiful semi-transparent leaves of the the young lovers was an unexpected surprise to me. We couldn’t be more excited and in LOVE with these books. Well done!! We look forward to collecting more of these special editions in the future. The books came much faster than I expected; that too was a bonus surprise.