Returns & Refunds Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order.
Please note the following exceptions to our return and exchange policy:
- Any products that state they cannot be returned or exchanged in their product page cannot be returned or exchanged.
– Items can only be returned for damage or mistakes made by AcryliPics.com.
– To initiate a return or exchange, please complete the following steps:
- Email us at contact@acrylipics.com and please explain why you want to return or exchange your products. Please include a video showing any damage from multiple angles for our team's understanding.
- We will answer your email within 48 hours or sooner.
- Once we have approved your return, please re-pack your items in the original packaging and send back to us:
Additional Information:
– Your are responsible only for return shipping fees. We will pay for re-shipping your replacement products.
– Please email us at contact@acrylipics.com, if you have any further questions.