Returns, Refunds, & Cancellations Policy

 

Cancellation window: Please email us within 24hrs of placing your order to request to cancel your order for your money back. If your request is after the 24hr window, we can only process your refund as store credit to be applied to future orders. Also, refunds will only be for product cost.  We will not refund any shipping costs.

SALES: Please note that sales are only applicable for the day of the sale. We may not be able to refund the difference on an order after the sale date. 

Exchanges/Damages window: Please email us within 30 days of receiving your order. 

Due to the highly customized nature of our products, small defects may occasionally occur. This is a normal part of the intricate customization process, and we strive to minimize these imperfections as much as possible. We appreciate your understanding.

At AcryliPics, your satisfaction is our highest priority. We are committed to ensuring you have a positive experience with our products and services.

If you are not completely satisfied with your purchase, we offer a 100% satisfaction guarantee.

**Refund/Return/Replacement Process:**

- Contact our in-house customer service team at contact@acrylipics.com with a statement detailing why you would like to cancel/refund/return your order. 

- Please ensure to provide your order number or the name the order was placed under. 

 

**Non-Refundable Items:**

- While we strive to accommodate all returns, gift cards and other downloadable software products are non-refundable.

5. **Shipping Costs:**

- We understand that shipping costs can be a burden. Because of this, we will cover the return shipping costs for all US orders. For international orders who wish to return, we will cover 50% of the shipping costs to return the package to us so long as the customer agrees to cover the remaining 50%. 

- Beware of 3rd Party Carriers. We ship our international orders exclusively through USPS and UPS directly to our customers. If you use a 3rd party carrier and they loss or damage your package, we are not liable for 3rd party carriers losing or damaging your order. 

**Contact Us:**

If you have any questions or need assistance with your return, please do not hesitate to reach out to us at contact@acrylipics.com. We are here to help and ensure you are fully satisfied with your purchase.

Thank you for choosing AcryliPics to bring your favorite story to life. We value your business and are dedicated to providing you with the best possible experience.

Policies are subject to change 

 

Based on 6596 reviews
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Loved the addition of the collectible pins. Book is stunning

TOG X TERRASEN by Sarah J. Maas - Throne of Glass Special Edition Box Set - SHIPS BY THE END OF SEPTEMBER

Absolutely beautiful

This set is absolutely beautiful! It is even soft touch! However, they need more padding in the box, because mone came with a bent corner. I do think it may get that way over time for some people anyways. However, they should not come like that. The only reason 4/5 stars is the packaging, the books are absolutely stunningly beautiful!

Beautiful

They came super fast and everything was beautiful and perfect. Stunning edges and quality. I can't wait to order again.

The books were gorgeous

The books were gorgeous. They were my birthday present and I could not have asked for a better copy of this series. Thank you!

I absolutely adored my TOG Legacy set, so u took a chance on this subscriptoon. The quality of the two books I’ve received was nice, but I wasnt familiar with either book, nor do I have a strong interest in reading either. Additionally, $15 for shipping on a $39 monthly supscription is way too high. Overall, $55+ per month for a surprise (not popular) book is not worth it. I will consider joining in the future, but I would want the option of skipping a book I’m not interested in, and i need to be blown away to justify the high cost.

Massive improvement

I got both the June and July subscription boxes and can confidently say they heard our grievances and took immediate action to resolve them. I really enjoy the experience box and love the design of the book. Very excited to read it.

No Notes

Acrylipics really took the feedback we gave them and pivoted. These past two months the books have been stunning!

TOG legacy Locations

TOG is my Roman Empire and my husband surprised me with this gorgeous set for our anniversary, along with the ACOTAR, and Cresent City sets! All 3 sets are beyond amazing, and beautiful! Will continue buying from here!

August Subscription Box

I got my first August Subscription Box today and the book was gorgeous! Had to put it with my other special editions from this month! The details were phenomenal. ❤️

Books Are Beautiful

The books arrived well-packaged and look even better in my hands than in the pictures. Eye catching with gorgeous sprayed edges. They look beautiful on my shelf.

OMG I am in LOVE with this book. I’m so happy they partnered with A.Perez

Beautiful!

Loved that the July sub box was smaller and the book was bigger! I am not familiar with the book or author, but the book itself was gorgeous! Would love if it was more popular books in the future. Keep up the great work!

From Blood and Ash set

I love this set. It was well packed and it arrived earlier than expected.

Throne of Glass Special Edition Box Set - OPTION 2

Most beautiful set of books that I own! The quality of the dust jackets and the intricate detail of the sprayed edges far exceeded my expectations! I would 100% order from AcryliPics again, these books are worth the money!

Stunning

The most beautiful books for a beautiful series. They are more beautiful than the pictures online and came pretty fast! I’ve been so happy with all books I’ve purchased from Acrylipics.

Stunning

Magic. The packaging and books were/ are pure magic. I jumped with joy upon receiving them and cried tears of happiness when opening the beautifully packaged series. I show these books off to all of my friends and cannot wait to save up and order the TOG and CC series as well.

MEGA SALE: Rainbow ACOTAR Special Edition Book Box Set - Bundle #2 (Includes 46 Overlays) - SHIPS BY THE END OF SEPTEMBER

Beautiful!

I was so excited to finally buy this edition! So beautiful and I’m obsessed with it!

ACOTAR Rainbow Edition with overlays

Great packaging! Books are super beautiful and love the overlays! Only wish the overlay packet came with specific page numbers to put them verses only the chapter. Hoping and would love for more overlays for the rest of the books! Overall super happy.

Bautiful!

I love the art in these books! Really makes me feel like I’m looking at Velaris! They look AMAZING on my shelf. Well done!