FAQs FOR BUSINESS

Here are some common questions we're asked.

If you can't find the answer your looking for, contact us!

 

Placing an Order:

  • How do I place my first order?
    • Easy! First, click on the FOR BUSINESS tab, that will bring you to our Bulk Pricing options. As your quantity increases, so does your savings.
    • Once you've found a product you want to order, click the "Upload Your Photos" button and customize your product. Follow the directions on the product page and if you get stuck, contact us! 
      • Our live chat is available Monday - Friday 9am-5pm EST
      • Or email us at contact@acrylipics.com
  • How do I use my desktop computer to order photos that are on my phone?
    • If you have your desired photos on your phone, you can always place your order directly from your phone. Our website is set up to be easy to navigate on your mobile device as well. 
    • However, if you want to place your order on your desktop, you'll first need to transfer your photos that are on your mobile device onto your computer which you can do one of two ways...
      • The easiest way would be to email the photos to yourself. Then open the email on your desktop computer and download the photos from your email.
      • Or you can plug your phone into your computer and transfer the photos that way. Depending on the phone that you have, this process may vary.
  • What image file works best for your digital printing?
    • We recommend uploading high resolution files (at least 1MB in size or 300 DPI). We accept most digital files, but we recommend uploading either a .PNG, .JPG, or .TIFF file for the best results.
  • How can I be sure your printers will print the correct colors for my design / logo? 
    • Our color profiles are industry standard, however, there can be some variations depending on the file of your image and the design. To ensure a more accurate color match, contact us and our design department will work with you directly. 

Shipping & Tracking:

  • How do I check the status of my order?
    • Please note that it takes us at least 2-3 business days to create a custom order. HOWEVER, for large bulk orders, it could take us several weeks. Please contact us for a more accurate turnaround time for your specific order.
    • Once your order has been shipped, we will send you an email with a shipping tracking number so you can follow your package until it arrives to its destination. 
    • If you would like to check the status of your order, please contact us directly and we'll be happy to assist you!
      • Live chat with us Monday - Friday from 9am-5pm EST
      • Or send us an email to contact@acrylipics.com
  • How do I change the shipping address if I have already placed my order?
    • If you need to change anything about your order after it has already been placed, please contact us immediately. 
    • Live chat with us Monday - Friday from 9am-5pm EST
    • Or send us an email to contact@acrylipics.com
  • Can I ship to two different addresses?
    • Each order must ship to one address. We are unable to split up an order and ship to two different locations. If you would like to ship to two different locations, please place two separate orders for the respective addresses. 
Based on 6438 reviews
93%
(5993)
4%
(240)
2%
(107)
1%
(45)
1%
(53)

OMG… words can’t describe how beautiful these books are…

TOG LEGACY (OPTION 3: LOCATIONS DUST JACKETS) by Sarah J. Maas - Throne of Glass Special Edition Box Set - SHIPS BY THE END OF AUGUST

Empyrean Series - FW and IF

They are amazing! They look just like the pictures on website. Beautiful and breathtaking. I hope there will be something for Onyx Storm soon!

ACOTAR - Rainbow Special Edition

Absolutely gorgeous! I can't wait to see how the image on the edges is expanded when the sixth book comes out!

Caraval Series by Stephanie Garber Special Edition Set - SHIPS BY THE END OF AUGUST

MEGA SALE: Rainbow ACOTAR Special Edition Book Box Set - Bundle #1 (No Overlays) - SHIPS BY THE END OF AUGUST

Super happy! Came quickly! Packaged nicely! The artwork is amazing so many little details. Finally rewarding myself after wanting this forever. :)

Welcome to Velaris

I absolutely love this wall Vinyl. Wishes it was a tad bit longer but that’s okay! I will be adding a vinyl quote above. My room looks amazing with it. It was pre-cut, and easily to do! Recommend at least 2-3 people though, because it’s big.

Magic

These books are beautiful, more beautiful than in the pictures. I love them and am very glad I ordered them

Quicker shipping than i expected and beautifully package. Love the product too, very excited to have it. Though I do hate the photos on the sales page. It makes it almost impossible to know what you’re ordering, but luckily I’m very happy with the purchase.

Beautiful edges

My main motivation for buying these were to display the edges so I had completely forgot about the included page overlays. Was an amazing surprise! These editions are gorgeous and are definitely a must-have for any empyrean collector. Can’t wait to see what’s in store for onyx storm!

Beautiful sprayed edges

The edges are beautiful and so is the cover. I am really sad there aren’t end pages or a reversible dust jacket like most special editions stores are producing. I would love to see that in your upcoming releases.

Beautiful!

I love my box set of Caraval! It's a beautiful addition to my library! I was excited to see the chapter art inserts for each book!

Beautiful

Absolutely stunning! shipped and was delivered way earlier than expected. Will definitely purchase from here again in the future!

Scratches

The ACOTAR book came in perfect condition but my Crescent City books came scuffed and the foiling rubbed off in a lot of places. It’s a little disappointing because I’ve spend so much money with this seller and I expect my purchases to come in perfect condition.

Other than that I’ve had nothing but great service.

Caraval

I love the books sooo much...they are absolutely stunning!!

Beautiful books

Loved the art and the inlays! The books were amazing!! So happy I decided to buy them.

Just when i thought i couldn’t live this seeies more these beautiful special editions came out! Cant wait to buy the rest of the series to match. Shipping was fast and came in perfect condition.

Gorgeous edition of Flesh &Fire! I can’t stop looking at them!!

Beautiful edges but...

The edges of these books were beautiful. But the quality of the physical book and pages was disappointing (given the price tag). I also thought there would have been end paper art and it was just blank. It was my fault for not noticing in the description, but still, with so many special edition books doing similar titles, I had hoped for competitive quality and design.

It’s the Crowned Jewel of our bookshelf

Honestly, pictures and videos of this set doesn’t do it any justice! Even the box is stunning!!!! My husband and I look at our ToG Legacy set and just smile and love it so much!

MEGA SALE: Rainbow ACOTAR Special Edition Book Box Set - Bundle #2 (Includes 46 Overlays) - SHIPS BY THE END OF AUGUST