FAQs FOR BUSINESS

Here are some common questions we're asked.

If you can't find the answer your looking for, contact us!

 

Placing an Order:

  • How do I place my first order?
    • Easy! First, click on the FOR BUSINESS tab, that will bring you to our Bulk Pricing options. As your quantity increases, so does your savings.
    • Once you've found a product you want to order, click the "Upload Your Photos" button and customize your product. Follow the directions on the product page and if you get stuck, contact us! 
      • Our live chat is available Monday - Friday 9am-5pm EST
      • Or email us at contact@acrylipics.com
  • How do I use my desktop computer to order photos that are on my phone?
    • If you have your desired photos on your phone, you can always place your order directly from your phone. Our website is set up to be easy to navigate on your mobile device as well. 
    • However, if you want to place your order on your desktop, you'll first need to transfer your photos that are on your mobile device onto your computer which you can do one of two ways...
      • The easiest way would be to email the photos to yourself. Then open the email on your desktop computer and download the photos from your email.
      • Or you can plug your phone into your computer and transfer the photos that way. Depending on the phone that you have, this process may vary.
  • What image file works best for your digital printing?
    • We recommend uploading high resolution files (at least 1MB in size or 300 DPI). We accept most digital files, but we recommend uploading either a .PNG, .JPG, or .TIFF file for the best results.
  • How can I be sure your printers will print the correct colors for my design / logo? 
    • Our color profiles are industry standard, however, there can be some variations depending on the file of your image and the design. To ensure a more accurate color match, contact us and our design department will work with you directly. 

Shipping & Tracking:

  • How do I check the status of my order?
    • Please note that it takes us at least 2-3 business days to create a custom order. HOWEVER, for large bulk orders, it could take us several weeks. Please contact us for a more accurate turnaround time for your specific order.
    • Once your order has been shipped, we will send you an email with a shipping tracking number so you can follow your package until it arrives to its destination. 
    • If you would like to check the status of your order, please contact us directly and we'll be happy to assist you!
      • Live chat with us Monday - Friday from 9am-5pm EST
      • Or send us an email to contact@acrylipics.com
  • How do I change the shipping address if I have already placed my order?
    • If you need to change anything about your order after it has already been placed, please contact us immediately. 
    • Live chat with us Monday - Friday from 9am-5pm EST
    • Or send us an email to contact@acrylipics.com
  • Can I ship to two different addresses?
    • Each order must ship to one address. We are unable to split up an order and ship to two different locations. If you would like to ship to two different locations, please place two separate orders for the respective addresses. 
Based on 5359 reviews
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Gorgeous but one book has a flaw.

For the price I paid and knowing these are don’t by hand I understand flaws are bound to happen.
But the third book in the series has excess binding glue or paint?
I got the one with overlays and I love them just wish it had a page number option instead of just chapter it goes to. I’ve already planned to not read these books just for collectors purposes.
But overall very pretty the covers are my favorite part.

In LOVE

These books are absolutely STUNNING!!!! So so beautiful. I literally cried tears of happiness opening the box lol!!!! The over lays and the covers to the books and sprayed edges… chefs kiss. Amazing. I am absolutely obsessed. I love having these on my bookshelf

Beautiful; I love them!!

I absolutely LOVE these beautiful books. They’re so gorgeous I almost don’t want to touch them without gloves on. I’m hopeful in the future more overlays are released because I’m dying to see artwork for the other books in the series.

On a side note, the customer service for the company is amazing and deserve praise as well.

Gorgeous

The book came in amazing condition and it's gorgeous.

About the page overlays

I loved the book art but the page overlays were a let down.. Thry were not the same artist and I wish i knew the page overlays were only for book 1. It would have changed what I bought. You should list that they are only for book 1 on your website.

Like a dream

I love these books, so gorgeous and perfect addition to my bookshelf

Completely in love with them.. even more stunning in person… thank you so much.

Iron Flame awesomeness

The special edition Iron Flame by Yarros is a vibrant, painted edge, beautiful addition to my book collection!! Love it!!!

Dark printing

My husband bought this set for me for Christmas, and I'm not overly happy with it. It's fine, I guess, but for the price, I expected better.

The first three books are printed so dark that it's kind of hard to make out much detail unless you are up close. From a distance, they pretty much look black. Also, one of my books arrived damaged, and it took about a month to receive a replacement. When the replacement arrived, the color difference in the printing was shocking to me. The replacement copy was much brighter and cleaner looking. Clearly there are some quality control issues here, so order at your own risk.

I honestly wish we hadn't spent the money on these as I don't think the copy I received was worth it.

I can't get over just how beautiful these special editions are. They were 1000000% worth the wait!

Iron Flame Special Edition

It’s absolutely stunning !!

Love it! Amazing overlays and beautiful painted edges!

Absolutely stunning!

Worth every penny! Will purchase the rest of the Sarah j Maas collection. Packed with love they arrived in perfect condition. Thank you AcryliPics!!!

Absolutely Beautiful!

Beautiful

These are the most beautiful books I’ve ever owned. I think I have started something dangerous and will be purchasing more! So happy I purchased these in the Black Friday sale!

Breathtaking!

Absolutely gorgeous! I’m in LOVE!!! 😍 one of the best limited edition buys I’ve made. I can’t stop looking at it on my shelf. Even my 6yr old who’s a little artist already tried to claim them as hers when I pulled them out of the box 😆

Absolutely love it and was completely surprised by the inserts! Thank you!

Throne of Glass Series by Sarah J. Maas - Special Edition Box Set - SHIPS BY THE END OF FEBRUARY

Absolutely beautiful love how it match’s my Fourth Wing edition!

absolutely breathtaking and beautiful

Throne of Glass

I bought these for my 20-year-old daughter. She is a huge fan of the books. She wears the quotes on her skin and reads and rereads the books over and over. The books are visually beautiful, she loves the quotes on the back of each cover and she truly enjoyed the little extras with the bookmarks. I was a little worried to spend the money online as I have been scammed multiple times. Your company sent me reassuring emails and I thank you for that. Overall this was a great experience. My daughter is extremely happy and I look forward to checking out any new stuff.

Absolutely stunning

I am so happy with my book! The painted pages are even more beautiful in person, and I love the page overlays! Everything about it is perfect. I ordered Iron Flame as well and can’t wait to receive it! Highly recommend!

YES

I love it so much!!!!

Absolutely beautiful! My second set that I have ordered from here, and it came in so quickly even though it said ships end of February (it was shipped in about a week after I ordered, and I received it in two days after it was shipped). When I had questions regarding shipping, I also received a prompt response through my email. Definitely will continue to order from here!