FAQs FOR BUSINESS

Here are some common questions we're asked.

If you can't find the answer your looking for, contact us!

 

Placing an Order:

  • How do I place my first order?
    • Easy! First, click on the FOR BUSINESS tab, that will bring you to our Bulk Pricing options. As your quantity increases, so does your savings.
    • Once you've found a product you want to order, click the "Upload Your Photos" button and customize your product. Follow the directions on the product page and if you get stuck, contact us! 
      • Our live chat is available Monday - Friday 9am-5pm EST
      • Or email us at contact@acrylipics.com
  • How do I use my desktop computer to order photos that are on my phone?
    • If you have your desired photos on your phone, you can always place your order directly from your phone. Our website is set up to be easy to navigate on your mobile device as well. 
    • However, if you want to place your order on your desktop, you'll first need to transfer your photos that are on your mobile device onto your computer which you can do one of two ways...
      • The easiest way would be to email the photos to yourself. Then open the email on your desktop computer and download the photos from your email.
      • Or you can plug your phone into your computer and transfer the photos that way. Depending on the phone that you have, this process may vary.
  • What image file works best for your digital printing?
    • We recommend uploading high resolution files (at least 1MB in size or 300 DPI). We accept most digital files, but we recommend uploading either a .PNG, .JPG, or .TIFF file for the best results.
  • How can I be sure your printers will print the correct colors for my design / logo? 
    • Our color profiles are industry standard, however, there can be some variations depending on the file of your image and the design. To ensure a more accurate color match, contact us and our design department will work with you directly. 

Shipping & Tracking:

  • How do I check the status of my order?
    • Please note that it takes us at least 2-3 business days to create a custom order. HOWEVER, for large bulk orders, it could take us several weeks. Please contact us for a more accurate turnaround time for your specific order.
    • Once your order has been shipped, we will send you an email with a shipping tracking number so you can follow your package until it arrives to its destination. 
    • If you would like to check the status of your order, please contact us directly and we'll be happy to assist you!
      • Live chat with us Monday - Friday from 9am-5pm EST
      • Or send us an email to contact@acrylipics.com
  • How do I change the shipping address if I have already placed my order?
    • If you need to change anything about your order after it has already been placed, please contact us immediately. 
    • Live chat with us Monday - Friday from 9am-5pm EST
    • Or send us an email to contact@acrylipics.com
  • Can I ship to two different addresses?
    • Each order must ship to one address. We are unable to split up an order and ship to two different locations. If you would like to ship to two different locations, please place two separate orders for the respective addresses. 
Based on 3418 reviews
94%
(3227)
4%
(121)
1%
(44)
0%
(10)
0%
(16)

I felt like I had to wait forever, but when I opened the box I almost cried because they’re so BEAUTIFUL! I would wait forever again to feel the magic for the first time! Dramatic? Yes. Is this how I really feel? ABSOLUTELY! The work that went into these is incredible and I’m so happy they finally made it safe and sound! THANK YOU!!!!!

Absolutely worth every penny. They are stunning in person

LOVE everything about this set! The sprayed edges, the custom jackets, the packaging, the little extra surprise bookmarks!!

Throne of Glass Series by Sarah J. Maas - Special Edition Box Set - Batch 4: Ships by Oct. 31

BEST BOOKSET ON MY BOOKSHELF

Literi was a wreck for about an hour and a half after opening my SE throne of glass set ! It’s even more beautiful in person ….& I couldnt be more grateful and satisfied with my purchase

Lovely, but

The jackets are lovely, and it’s extremely helpful that they’re scored to the hardback cover edge. But-mine are a bit too tall, projecting over the edge so that I need to ensure they’re aligned before setting the book on the shelf, lest they crumple. ACOWAR's cover is a bit too narrow for the spine width, causing visible black and gold cover graphics.

For this $50 price point, it should be more precisely cut. Also, in future it would be wonderful to have the author blurb/photo from the original jackets on the inside flap.

Very Attractive

The jackets are lovely, and it’s extremely helpful that they’re scored to the hardback cover edge. Mine are just a bit too tall, projecting enough that I need to ensure they’re aligned before setting the book on the shelf, lest they crumple.

For the price, in future it would be wonderful to have the author blurb/photo from the original jackets on the inside flap.

Amazing!

Arrived sooner than expected and in perfect condition. The covers and sprayed edges are beautiful!

Cauldron Boil Me - Light Up Base - Officially licensed by Sarah J. Maas

These books are absolutely stunning! I received them a lot sooner than I was expecting also. They were packaged extremely well and protected.

Best Purchase Ever

I love my book set!!! Its beautifully crafted and amazingly packed to maximize safety of travel. I even got them sooner than expected and I couldn't be happier!!!! Definitely cannot wait to see what my next purchase from AcryliPics will be. Hands down my best purchase ever

Throne Of Glass

Shipped early and I was blown away when I received my Throne of Glass special edition books - they are absolutely stunning!

Throne of glass

Shipped early and it's a truly beautiful set! I recommend, highly!

Absolutely stunning books

I was blown away when I received my Throne of Glass special edition books - they are absolutely stunning! The pictures on the website pale in comparison to how stunning they are in real life! I was also really impressed with the shipping and the books arrived 3 months earlier than I was expecting

Love

This is so beautiful - it's a work of art.

Beautiful

This edges of these books are absolutely gorgeous. I love how the dust jacket edges also match the sprayed edges. Will definitely be buying more special editions in the future

Gorgeous

This set is just as beautiful in person as it is online and worth every penny. Packaged with care and arrived in perfect condition!

I love these! Great art! I like that it tells you were to put them!

Pictures do not do these justice.

Absolutely S T U N N I N G.

No words

I am beyond impressed this the quality and detail of these books. It is probably one of the prettiest special editions I’ve ever seen. Thank you guys so much for bringing these beautiful books to life.

Huge anticipation…and then disappointment

Let me start by saying I loved my special edition of “Fourth Wing” and my set of “Throne of Glass” from Acrylipics. I did not, however, receive the same quality in this set. I did not get the bookmarks. All five of the dust jackets have scuffs and look worn on the sides where I’d want to display them. You can see the white at the bottoms of the sides with the sprayed edges as well. I tried to email before leaving a review to see if they could help me, but they never responded. I even emailed a second time. I do not feel like I got my $225 worth for sure and it’s sad because they usually make such beautiful books. I will probably not purchase again in the future.