FAQs FOR BUSINESS

Here are some common questions we're asked.

If you can't find the answer your looking for, contact us!

 

Placing an Order:

  • How do I place my first order?
    • Easy! First, click on the FOR BUSINESS tab, that will bring you to our Bulk Pricing options. As your quantity increases, so does your savings.
    • Once you've found a product you want to order, click the "Upload Your Photos" button and customize your product. Follow the directions on the product page and if you get stuck, contact us! 
      • Our live chat is available Monday - Friday 9am-5pm EST
      • Or email us at contact@acrylipics.com
  • How do I use my desktop computer to order photos that are on my phone?
    • If you have your desired photos on your phone, you can always place your order directly from your phone. Our website is set up to be easy to navigate on your mobile device as well. 
    • However, if you want to place your order on your desktop, you'll first need to transfer your photos that are on your mobile device onto your computer which you can do one of two ways...
      • The easiest way would be to email the photos to yourself. Then open the email on your desktop computer and download the photos from your email.
      • Or you can plug your phone into your computer and transfer the photos that way. Depending on the phone that you have, this process may vary.
  • What image file works best for your digital printing?
    • We recommend uploading high resolution files (at least 1MB in size or 300 DPI). We accept most digital files, but we recommend uploading either a .PNG, .JPG, or .TIFF file for the best results.
  • How can I be sure your printers will print the correct colors for my design / logo? 
    • Our color profiles are industry standard, however, there can be some variations depending on the file of your image and the design. To ensure a more accurate color match, contact us and our design department will work with you directly. 

Shipping & Tracking:

  • How do I check the status of my order?
    • Please note that it takes us at least 2-3 business days to create a custom order. HOWEVER, for large bulk orders, it could take us several weeks. Please contact us for a more accurate turnaround time for your specific order.
    • Once your order has been shipped, we will send you an email with a shipping tracking number so you can follow your package until it arrives to its destination. 
    • If you would like to check the status of your order, please contact us directly and we'll be happy to assist you!
      • Live chat with us Monday - Friday from 9am-5pm EST
      • Or send us an email to contact@acrylipics.com
  • How do I change the shipping address if I have already placed my order?
    • If you need to change anything about your order after it has already been placed, please contact us immediately. 
    • Live chat with us Monday - Friday from 9am-5pm EST
    • Or send us an email to contact@acrylipics.com
  • Can I ship to two different addresses?
    • Each order must ship to one address. We are unable to split up an order and ship to two different locations. If you would like to ship to two different locations, please place two separate orders for the respective addresses. 
Based on 5972 reviews
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Thes books are beautiful!!

The covers and spraed edges are beautiful! Definitely a good purchase.

Beautiful

When I saw the cover art for this I knew I had to have it, it is beautiful and love the details. Prefect addition to my bookshelf!

These are sooo beautiful. Im so excited that i added them to my library!

Will ORDER AGAIN

SO BEAUTIFUL AND UNIQUE AND TALENTED

Everything I wanted

Beautiful, arrived in perfect condition. The artwork and little details are everything!! I’m so happy!

TOG Legacy Box Set

I’ve never ordered a box set like this….but so thankful I did!! It was absolutely GORGEOUS!! It’s truly ART! I went with the location dust jackets (thank you by the way for having different options on that!) and just loved them! Brought what I loved reading into life!!

A beaitiful rendition of Fourth Wing! I love it so much!

Such a beautiful set of books! 10/10 Will buy from again!

Beautiful Book Series!!

Loved this series but this legacy version is stunning! Recieved a misprinted cover but before I even recieved my box customer service was already aware and sent new dust jackets!! Would definitely purchase from AcryliPics again!!! Thank you so much for the beautiful books!

Beautiful books

These were completely worth the wait. They are absolutely gorgeous. The sprayed edges are pristine and the overlays have such great details. The covers are beautiful and fouled as well. Definitely worth the price. Highly recommend this set if you are looking for quality special editions of these books. Now hopefully they'll make one for Onyx Storm as well!

Fourth Wing by Rebecca Yarros - Special Edition - SHIPS BY THE END OF MAY

Looks as beautiful in person as online. So excited to be the owner of these, i had been looking for so long now!!

Lunar Chronicles by Marissa Meyer - Special Edition - SHIPS BY THE END OF MAY

Perfect!

The books are stunning and they are packed very well. I think the best thing was the customer service, they really went above and beyond to help me fix my order when I messed it up. They didn’t have to but they honored a sale price for a bundle when I had ordered them separately before realizing the sale for the bundle. The customer service alone will make me a long time customer and the amazing books are just the cherry on top.

LOVE LOVE LOVE 😍

This is one of my favorite shops to get special edition books from!! They ship really fast, the books looks beautiful, and they have incredible customer service! I highly recommend getting their Fourth Wing books! Absolutely gorgeous in person!!! 🩷

So beautiful

Received my Caraval books the other day and they are absolutely beautiful! I love the artwork and the colors are so bright. Shipping was quick! Definitely recommend

Just beautiful ❤️

Absolutely beautiful!!! The sprayed edges are amazing and the overlays really get you!!!

Perfect

Absolutely love the covers! Can't wait for the Onyx Storm book.

Beautiful collection

This collection exceeds all expectations beautifully made and the extras stunning will order again

Iron Flame by Rebecca Yarros - Special Edition - SHIPS BY THE END OF MAY

So freaking beautiful!

These books are so beautiful! I’m so excited to add them to my book shelf! Will buy again from them again! Thank you so much!!!!

So beautiful

Absolutely worth every penny! It delivered perfectly with lots of packaging. Need more for my collection